FAQ

1. What types of earrings does AurisGem sell? We offer a curated selection of women's earrings: dainty stud earrings, gold hoops, drop & chandelier styles, statement pieces, minimalist designs, gemstone accents, and trendy fashion sets — perfect for everyday wear, office looks, or special occasions.

 

Dainty Climber Stud Earrings • CZ Dainty Earrings • Small Helix ...

Dainty Two Stone CZ Stud Earrings • Tiny CZ Stud Earrings • Tiny ...

 

2. Where do you ship? We ship to all 50 US states, including Alaska and Hawaii. International shipping is not available at this time. Packages are shipped discreetly and elegantly.

3. What are your shipping options and costs? We offer these convenient options for US orders:

  • Express Shipping: 3–6 business days – $20
  • Free Standard Shipping: 7–14 business days – $0 (our most popular choice!)
  • Free Shipping (standard delivery): 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Free shipping applies automatically on eligible orders (no minimum required for the free tiers). Delivery times are estimates and may vary due to location, holidays, or carrier delays.

 

A cardboard box in someones hands. Courier, order delivery ...

 

4. How long will my order take to arrive?

  • Express: 3–6 business days
  • Standard / Free: 7–14 business days Business days exclude weekends and US federal holidays. You'll receive a tracking number via email once your order ships.

5. What is your return policy? We want you to adore your earrings! Enjoy a 30-day return window for unworn items in original condition, with tags attached and packaging intact. Contact us within 30 days of delivery to start a return. Return shipping is typically your responsibility unless the item is defective or we sent the wrong style/size. Full details are on our Returns page.

6. How do I choose the right earring style or size? Product pages include detailed descriptions and measurements (e.g., hoop diameter, drop length, stud size). Many pieces are lightweight and adjustable. If you're unsure, check customer reviews for real-wear feedback or email us — we're happy to help match your style!

7. Are your earrings hypoallergenic and tarnish-resistant? Most of our earrings feature hypoallergenic bases (nickel-free) with high-quality gold plating or finishes designed to resist tarnishing. Check individual listings for material details and care tips to keep them shining longer.